Terms.

The audit

The Hit Rate Social Audit is a one-time payment. After you pay, you give us your Instagram handle and up to 3 competitors. We email you your audit within 2–5 business days.

The first 100 audits include a 30-minute live walkthrough. We'll be in touch to book it once your audit is ready.

Your audit includes one month in the Hit Rate Social Slack group, with weekly check-ins.

The subscription

The subscription renews automatically, monthly or yearly depending on the plan you chose, and charges the card you saved at checkout until you cancel. Any introductory price and how long it lasts are shown before you buy.

You can cancel any time from the billing portal linked in your receipt emails. You keep access until the end of the period you've already paid for.

Refunds

Everything comes with a 100% satisfaction guarantee: ask within 14 days of receiving your audit, or within 14 days of a subscription payment, and we'll refund it in full. The details are on Refunds and privacy.

What we can and can't promise

The audit analyzes the hits your account has already had and what they have in common. Nobody can predict which video will be a hit, and we don't promise any particular views, followers or sales.

We work from public posts only. If an account is private, has few videos, or a platform limits what we can see, we'll tell you what we could and couldn't cover.

Using your audit

Your audit is for you and your business. Share it with your team, your boss or your agency as much as you like. Please don't resell it or publish it as your own work.

Changes

If we change these terms, we'll update the date at the top of this page. The terms in place when you paid apply to that payment.

Governing law

These terms are governed by the laws of the State of California.

Questions

Email [email protected].